Client Service and Processing Associate
SSA Insurance Services SSA Insurance Services Carlsbad, CA Carlsbad, CA Full-time Full-time $22 - $25 an hour $22 - $25 an hour 15 hours ago 15 hours ago 15 hours ago Our boutique group benefits agency is looking for an administrative rock star who thrives in a fast-paced environment, is results-driven, and always puts client and team satisfaction first! Our rewarding full-time Junior Benefits Administrator position would be perfect for a recent college graduate or someone graduating soon looking for a position to get their feet wet with a fun and highly motivated team of professionals who want to have a direct impact with his/her personal contribution, and wants to avoid the bureaucracy of a large organization.
This position provides growth opportunities within the agency and a great benefits package! We offer Medical, Dental, Vision, Life, 401k match, paid sick and vacation time, quarterly team building events, lunches, and a wellness program too! To support our agency and our clients, you will assist with the following functions:
Client Support:
Assist with submission and confirmation of employee eligibility processing Assist clients with billing issues, claims issues, ordering duplicate ID cards, and other client service requests Assist with group health renewals:
Obtain renewals from carriers, prepare materials for open enrollment meetings, Build out and manage online enrollment platforms that support the electronic renewal process for clients.
Administrative Support:
Set up new client files Enter client info into our CRM.
Assist with transition to new CRM and other projects, as needed Other administrative tasks as needed including scanning and digital filing Update and contribute to documenting how-to's, check lists & processes Stay on top of industry news, reform changes, etc.
Qualifications:
Proficient in MS Excel, Outlook, and PowerPoint and Salesforce.
Minimum of high school diploma, college degree preferred Spanish-speaking a plus! You're a right fit for this job if you:
Extremely organized and detail-oriented Accountable for responsibilities of the position, meet deadlines, and live up to commitments Likes checking items off a list and feels a sense of satisfaction in doing so.
Is highly efficient and always looking for ways to improve efficiencies Internally motivated and driven to execute with consistency Positive, glass is half-full mentality Great communicator, both written and verbal Level-headed and calm in stressful situations Resourceful and able to troubleshoot for problem-solving Solutions-oriented focus Ability to work in and contribute to culture of teamwork and cooperation Demonstrates initiative and ability to work independently Team-oriented, all hands on deck mentality Highly ethical Job Type:
Full-time Pay:
$22.
00 - $25.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule:
8 hour shift Monday to Friday Supplemental pay types:
Bonus pay Ability to commute/relocate:
Carlsbad, CA 92008:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Data Entry/Processing:
1 year (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
This position provides growth opportunities within the agency and a great benefits package! We offer Medical, Dental, Vision, Life, 401k match, paid sick and vacation time, quarterly team building events, lunches, and a wellness program too! To support our agency and our clients, you will assist with the following functions:
Client Support:
Assist with submission and confirmation of employee eligibility processing Assist clients with billing issues, claims issues, ordering duplicate ID cards, and other client service requests Assist with group health renewals:
Obtain renewals from carriers, prepare materials for open enrollment meetings, Build out and manage online enrollment platforms that support the electronic renewal process for clients.
Administrative Support:
Set up new client files Enter client info into our CRM.
Assist with transition to new CRM and other projects, as needed Other administrative tasks as needed including scanning and digital filing Update and contribute to documenting how-to's, check lists & processes Stay on top of industry news, reform changes, etc.
Qualifications:
Proficient in MS Excel, Outlook, and PowerPoint and Salesforce.
Minimum of high school diploma, college degree preferred Spanish-speaking a plus! You're a right fit for this job if you:
Extremely organized and detail-oriented Accountable for responsibilities of the position, meet deadlines, and live up to commitments Likes checking items off a list and feels a sense of satisfaction in doing so.
Is highly efficient and always looking for ways to improve efficiencies Internally motivated and driven to execute with consistency Positive, glass is half-full mentality Great communicator, both written and verbal Level-headed and calm in stressful situations Resourceful and able to troubleshoot for problem-solving Solutions-oriented focus Ability to work in and contribute to culture of teamwork and cooperation Demonstrates initiative and ability to work independently Team-oriented, all hands on deck mentality Highly ethical Job Type:
Full-time Pay:
$22.
00 - $25.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule:
8 hour shift Monday to Friday Supplemental pay types:
Bonus pay Ability to commute/relocate:
Carlsbad, CA 92008:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Data Entry/Processing:
1 year (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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