Junior Customer Service/Logistics Clerk
Aurora Spine Aurora Spine Carlsbad, CA Carlsbad, CA Full-time Full-time $22 - $25 an hour $22 - $25 an hour 19 hours ago 19 hours ago 19 hours ago Position:
Junior Customer Service/Logistics Clerk Reports to:
Customer Service/Logistics Manager Pay Range:
$22-$25 per hour based on qualification and education Location:
Carlsbad, California Expected Travel Time:
None This is not a remote position.
About Us:
Aurora Spine, based in Carlsbad, California, is a company deeply involved in designing, developing, and manufacturing high-quality minimally invasive spinal implants.
We're a group of professionals committed to making a real impact in the healthcare industry.
Why Join Aurora Spine:
Industry Insight:
Explore the world of medical devices and contribute to the improvement of spinal health.
Collaborative Team:
Work closely with Field Sales Agents and Distributors in an environment where your skills and dedication truly matter.
Professional Development:
Experience continuous learning with opportunities to grow your knowledge of medical procedures and products.
Job Description The Junior Customer Service/Logistics Clerk reinforces our Customer/Logistics team and supports with controlling and moving inventory, order processing, handling customer requests and supporting our field sales team.
Responsibilities:
Inventory Management:
Oversee the movement and timely shipping of instrument inventory Customer Interaction:
Handle inbound and outbound calls with a focus on providing helpful information Address customer concerns with empathy and effective problem-solving Respond to customer requests, providing detailed and accurate information by email and phone.
Logistics Support:
Generate shipping labels, ensuring accurate information and compliance with regulations Coordinate pickups, track shipments, and resolve any logistical issues Receiving, moving, checking and storing incoming goods Checking and inspecting goods received and ensuring they are of accurate quantity, type, and also acceptable quality Packaging and labelling products before they are dispatched Picking and packing products Selecting space for storage and arranging for good to be placed in the designated areas Relationship Building:
Cultivate and maintain strong relationships with field representatives, ensuring effective communication and collaboration Continuous Learning:
Stay updated on the company's products, industry trends, and relevant medical procedures.
Participate in training sessions to enhance your skills and knowledge
Qualifications:
Collaborative Mindset:
Work well in a team with excellent communication skills Motivated Learner:
Enthusiastic, willing to learn, and adaptable Positive Attitude:
Bring an optimistic outlook to the team Effective Communication:
Strong oral and written communication skills Organizational Skills:
Excellent research, follow-up, and time management skills Industry
Experience:
Previous experience in medical devices or medical products is a plus Technical Proficiency:
Familiarity with Word, Excel, and Outlook Adaptability:
Comfortable in a fast-paced customer support environment Educational and
Experience:
High School degree or equivalent Minimum 1 year of experience in customer service, data entry, or order processing, preferably in the medical device industry Logistic/Warehouse experience a plus
Benefits:
Competitive Compensation:
Aurora Inc.
complies with state and federal wage and hour laws.
Compensation ranges from $22 to $25 per hour based on qualification and experience Comprehensive
Benefits:
Full-time employees enjoy medical, dental, and vision options, along with the opportunity to participate in our 401(k)-retirement plan.
Paid Time Off (PTO):
Generous PTO policy for work-life balance.
Paid Holidays:
Enjoy 10-12 paid holidays throughout the year Join the Aurora Spine Team and contribute to the advancement of spinal technology and health.
Apply now and become an essential part of our innovative and dynamic workplace! Job Type:
Full-time Pay:
$22.
00 - $25.
00 per hour Expected hours:
40 per week
Benefits:
401(k) matching Flexible schedule On-the-job training Experience level:
1 year Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Office Work Location:
In person The Junior Customer Service/Logistics Clerk reinforces our Customer/Logistics team and.
Estimated Salary: $20 to $28 per hour based on qualifications.
Junior Customer Service/Logistics Clerk Reports to:
Customer Service/Logistics Manager Pay Range:
$22-$25 per hour based on qualification and education Location:
Carlsbad, California Expected Travel Time:
None This is not a remote position.
About Us:
Aurora Spine, based in Carlsbad, California, is a company deeply involved in designing, developing, and manufacturing high-quality minimally invasive spinal implants.
We're a group of professionals committed to making a real impact in the healthcare industry.
Why Join Aurora Spine:
Industry Insight:
Explore the world of medical devices and contribute to the improvement of spinal health.
Collaborative Team:
Work closely with Field Sales Agents and Distributors in an environment where your skills and dedication truly matter.
Professional Development:
Experience continuous learning with opportunities to grow your knowledge of medical procedures and products.
Job Description The Junior Customer Service/Logistics Clerk reinforces our Customer/Logistics team and supports with controlling and moving inventory, order processing, handling customer requests and supporting our field sales team.
Responsibilities:
Inventory Management:
Oversee the movement and timely shipping of instrument inventory Customer Interaction:
Handle inbound and outbound calls with a focus on providing helpful information Address customer concerns with empathy and effective problem-solving Respond to customer requests, providing detailed and accurate information by email and phone.
Logistics Support:
Generate shipping labels, ensuring accurate information and compliance with regulations Coordinate pickups, track shipments, and resolve any logistical issues Receiving, moving, checking and storing incoming goods Checking and inspecting goods received and ensuring they are of accurate quantity, type, and also acceptable quality Packaging and labelling products before they are dispatched Picking and packing products Selecting space for storage and arranging for good to be placed in the designated areas Relationship Building:
Cultivate and maintain strong relationships with field representatives, ensuring effective communication and collaboration Continuous Learning:
Stay updated on the company's products, industry trends, and relevant medical procedures.
Participate in training sessions to enhance your skills and knowledge
Qualifications:
Collaborative Mindset:
Work well in a team with excellent communication skills Motivated Learner:
Enthusiastic, willing to learn, and adaptable Positive Attitude:
Bring an optimistic outlook to the team Effective Communication:
Strong oral and written communication skills Organizational Skills:
Excellent research, follow-up, and time management skills Industry
Experience:
Previous experience in medical devices or medical products is a plus Technical Proficiency:
Familiarity with Word, Excel, and Outlook Adaptability:
Comfortable in a fast-paced customer support environment Educational and
Experience:
High School degree or equivalent Minimum 1 year of experience in customer service, data entry, or order processing, preferably in the medical device industry Logistic/Warehouse experience a plus
Benefits:
Competitive Compensation:
Aurora Inc.
complies with state and federal wage and hour laws.
Compensation ranges from $22 to $25 per hour based on qualification and experience Comprehensive
Benefits:
Full-time employees enjoy medical, dental, and vision options, along with the opportunity to participate in our 401(k)-retirement plan.
Paid Time Off (PTO):
Generous PTO policy for work-life balance.
Paid Holidays:
Enjoy 10-12 paid holidays throughout the year Join the Aurora Spine Team and contribute to the advancement of spinal technology and health.
Apply now and become an essential part of our innovative and dynamic workplace! Job Type:
Full-time Pay:
$22.
00 - $25.
00 per hour Expected hours:
40 per week
Benefits:
401(k) matching Flexible schedule On-the-job training Experience level:
1 year Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Office Work Location:
In person The Junior Customer Service/Logistics Clerk reinforces our Customer/Logistics team and.
Estimated Salary: $20 to $28 per hour based on qualifications.
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