Vacation Services Specialist | $19/hr
Grand Pacific Resorts Grand Pacific Resorts Carlsbad, CA Carlsbad, CA Full-time Full-time $19.
00 - $23.
45 an hour $19.
00 - $23.
45 an hour 7 days ago 7 days ago 7 days ago Essential Job Functions may include:
Answering a high volume of inbound from guests/owners as well as outbound calls to confirm reservations, call owners and to share special campaigns.
Will support multiple brands of Grand Pacific Vacation Services (GPVS) and manage questions of timeshare owners.
Meets and exceeds guest/owner expectations by responding to questions and inquiries about resorts and making reservations for guests/owners.
Navigate through three different systems and multitask while simultaneously speaking with guests/owners.
The ideal candidate for this opportunity must be an outgoing team player who is able to communicate well, multi task, learn new systems quickly and provide exemplary customer service to guests/owners.
6 months of related experience, preferably within a call center experience Telesales or sales experience Professional telephone etiquette s required Strong customer service skills High school diploma or equivalent Excellent communication and organizational skills Fluency in both written and verbal Spanish is preferred Must be flexible to work various shifts, including weekends & holidays Additional Job Elements:
Must be able to sit for up to 8 hours (standing desks are available).
Must also be able to perform repetitive wrist motion required for data entry.
Job Type:
Full-time Pay:
$19.
00 - $23.
45 per hour Expected hours:
40 per week
Benefits:
401(k) Dental insurance Employee discount Flexible schedule Flexible spending account Free parking Health insurance Life insurance Paid time off Referral program Tuition reimbursement Vision insurance Schedule:
8 hour shift Monday to Friday Work setting:
In-person
Experience:
Hotel
Experience:
1 year (Preferred) Customer service:
1 year (Required) Phone etiquette:
1 year (Preferred) Ability to Relocate:
Carlsbad, CA 92008:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
00 - $23.
45 an hour $19.
00 - $23.
45 an hour 7 days ago 7 days ago 7 days ago Essential Job Functions may include:
Answering a high volume of inbound from guests/owners as well as outbound calls to confirm reservations, call owners and to share special campaigns.
Will support multiple brands of Grand Pacific Vacation Services (GPVS) and manage questions of timeshare owners.
Meets and exceeds guest/owner expectations by responding to questions and inquiries about resorts and making reservations for guests/owners.
Navigate through three different systems and multitask while simultaneously speaking with guests/owners.
The ideal candidate for this opportunity must be an outgoing team player who is able to communicate well, multi task, learn new systems quickly and provide exemplary customer service to guests/owners.
6 months of related experience, preferably within a call center experience Telesales or sales experience Professional telephone etiquette s required Strong customer service skills High school diploma or equivalent Excellent communication and organizational skills Fluency in both written and verbal Spanish is preferred Must be flexible to work various shifts, including weekends & holidays Additional Job Elements:
Must be able to sit for up to 8 hours (standing desks are available).
Must also be able to perform repetitive wrist motion required for data entry.
Job Type:
Full-time Pay:
$19.
00 - $23.
45 per hour Expected hours:
40 per week
Benefits:
401(k) Dental insurance Employee discount Flexible schedule Flexible spending account Free parking Health insurance Life insurance Paid time off Referral program Tuition reimbursement Vision insurance Schedule:
8 hour shift Monday to Friday Work setting:
In-person
Experience:
Hotel
Experience:
1 year (Preferred) Customer service:
1 year (Required) Phone etiquette:
1 year (Preferred) Ability to Relocate:
Carlsbad, CA 92008:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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